A great opportunity has arisen for a Yardi - Business Analyst for a leading Real Estate firm.
You will support the business complete the migration of all clients from Yardi Propware to Yardi Voyager.
You will work across both systems until such time as the legacy system is decommissioned working to prescribed deadlines and periodic timetables
Act as the key point of contact for the day to day management of the Yardi Propware system until decommissioned
Manage the Database Support Technicians to ensure that legacy system operations are safely and accurately maintained during the transition period
Support colleagues by identifying key process changes between platforms and working to establish new processes on Yardi Voyager
Deliver clear, concise and timely responses to Tier 2 and Tier 3 queries from users in accordance with standard procedures
Support the integration with other applications (eg. Clarity, Avant etc)
Contribute to continuous improvement projects to enhance service delivery
Assist in the production of process notes and team specific training for the Yardi Voyager system as required