Database Support Technician

  • Job Reference: MS/888402
  • Date Posted: 3 June 2021
  • Recruiter: Beach Baker
  • Location: Birmingham
  • Salary: £25,000 to £30,000
  • Sector: Programme & Project Management
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

I am recruiting for a great real estate firm looking for a Database Support Technician, this is great opportunity for someone to build upon experiences and work for a market leader.

To work across both systems until such time as the legacy system is decommissioned to prescribed deadlines and periodic timetables

Complete daily tasks to maintain residual clients on the Yardi Propware system

Ensure all enquiries, across both systems, received by the team are logged and allocated within the agreed timescale

Deliver clear, concise and timely responses to Tier 1 and some Tier 2 queries from users in accordance with standard procedures

Contribute to continuous improvement projects to enhance service delivery

Assist in the production of process notes and team specific training for the Yardi Voyager system as required

Ideally experience of Yardi Propware and Yardi Voyager - but this is not essential

Attention to detail

Working knowledge of the Microsoft Applications